QliqConnect
Patient centered, HIPAA compliant secure texting
Summary
My Role/Services
- Requirement gathering
- Competitive analysis
- User research
- Stakeholder interview
- Wireframing & Prototyping
- Remote user testing
- Developer collaboration
Results
- User friendly iOS app
- Fully native approach
- Design system
- User Interface design
- Business value
Problem
Older design
- 8 year old app design
- Doesn't follow HIG by Apple
Tough competion
- Lesser feature than competitors
- Redesign with newer features
- Branding
Persona
Name: Doe, Jonathan
Designation: Physician at Hospital
Character: Friendly, Non-Techy
Routine: Travelling to office and virtual visits
Pain points: Burnout • Deep navigations in the current app • harder to tap the smaller buttons • not easy to navigate to the groups and oncall schedules
Likes: To make patients’ documentation quicker, so he can handle more patients
I always start a project with sketching out my ideas
My Process
Project was divided into 3 phases
Define & Ideate • Wireframe & Prototype • User Interface Design
Tools used
Adobe XD is used to design the User Interface, wireframes, Prototypes and assets were handed over to developers.
User Flow
Wireframes
1
Remote
user interviews
user interviews
1
Months of
Design
Design
95 +
To-do lists
checked
checked
195 +
Lines of
brainstorming notes
brainstorming notes
Design System
UI Design
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